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Charity Relations Associate

Part-Time Employment – Max 29 hours per week, $15 per hour

Givinga is seeking an individual to join its team as a part-time Charity Relations Associate. We are looking for an individual who is detail-oriented and interested in working in a fast-paced and challenging environment. As a Boston-based start-up, we are on a mission to change philanthropy and are interested in a collaborative team member who will help lend a voice to our growth. This opportunity allows for a remote work experience in the candidate’s preferred time zone, though we are Boston-based.

 

Responsibilities:

  • Work within Zendesk to provide support to charities.
    • Provide feedback to supervisor to improve the efficiency of the process.
    • Create Jira tickets for internal support needs
  • Provide support to charities as needed during their transition to the Givinga Foundation’s new Charity Portal.
    • Provide feedback to supervisor to improve the efficiency of the process.
  • Develop working relationships with charities in order to gather content for Givinga Foundation’s marketing.
  • Assist various projects for the charity relations team including:
    • Researching contact information of charities
    • Assisting in the international donations project
  • Provide occasional assistance to the Client Success team
    • Monitoring Zendesk for high priority tickets
    • Providing clients with updates on current support tickets
      • Assisting with following up internally for these updates

Skills Required

  • Support experience required
  • Available to work 25-29 hours weekly
    • Some availability during traditional office hours for meetings
  • Experience communicating via email

 

About Us:

At Givinga we are on a mission to redefine philanthropy. We’ve developed tools and technology to remove the traditional barriers to philanthropy, empowering companies to develop modern giving solutions that align with and enhance their corporate strategy. Our technology, Philantech®, supports workplace giving programs, brands seeking to enhance their charitable impact, startups reimagining B2C charitable giving, foundations looking to increase donor engagement, and more. www.givinga.com

To apply for this job email your details to careers@givinga.com